Last updated: July 22, 2026
1. Introduction
Welcome to Magnets by Marina (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information and photos you share with us.
This policy explains how we collect, use, disclose, and safeguard information when you use our website and services to create custom photo products.
2. Information We Collect
We collect information you provide when placing an order, creating an account, or contacting support.
- Contact and order information: your name, email address, shipping address, billing address, and order history.
- Uploaded content: photos and other files you provide to create your products.
- Payment information: payment details processed by our payment providers. We do not store complete card numbers.
- Technical information: information needed for security, fraud prevention, and reliable operation of the service.
3. How We Handle Your Photos
We use uploaded photos only to provide the service, fulfill your order, support reprints or quality issues, and comply with legal obligations. You retain ownership of your photos.
We will not use personal photos in advertising or marketing without explicit permission.
4. How We Use Information
- To process, manufacture, and deliver orders.
- To communicate about orders, support requests, and service updates.
- To prevent fraud and protect customers and the service.
- To improve website functionality and product quality.
- To meet accounting, tax, and other legal requirements.
5. Retention
We retain order records as required for business, tax, accounting, and legal purposes. Uploaded source photos are retained only as long as reasonably needed to fulfill orders and resolve reprint or quality issues, then deleted according to our operational retention schedule.
6. Sharing Information
We do not sell personal information. We share information only with providers needed to operate the service—such as payment processors, shipping carriers, infrastructure providers, and professional advisers—or when required by law.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed completely secure.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of personal information and to opt out of marketing communications.
9. Third-Party Services
Our site may link to third-party services. Their privacy practices are governed by their own policies.
10. Contact
Questions or privacy requests may be sent to [email protected].